| Personal Effectiveness |
| This 2-day course enables participants to understand and analyze themselves in order to identify strengths and growth areas that would enhance their personal effectiveness. It includes self-management skills in career planning and time and stress management. |
| Interpersonal Effectiveness |
| This 2-day course enables participants to understand others and to develop human relations skills essential for successful interpersonal relations at home and at work. It includes skills in understanding and accepting others, communicating clearly, listening and giving and receiving feedback. |
| Assertive Communication |
| This 2-day course enables participants to relate more assertively with their colleagues, bosses, and Customers and to find win-win solutions to interpersonal problems. It discusses assertiveness and defensiveness and how to develop assertiveness. |
| Conducting Effective Meetings |
| This 2-day course enables participants to organize, prepare for and lead results-oriented meetings and group discussions. It is designed for managers, supervisors and team leaders. |
| Effective Business Writing |
| This 3-day course enables participants to write effective business letters and memos with confidence and ease. It covers different types of memos and letters: planning, routine and good news, bad news, persuasive, and goodwill building |
| Front-Line Customer Relations |
| This 2-day course enables participants to understand customers, provide value-added service, communicate, and to handle difficult customers. |
| Internal Customer Relations |
| This 2-day course enables participants to build skills in providing service and support to internal customers and in dealing with them in a more confident way. |
|
|
Quick Links |
|
|
|
|
Technical |
|
|
Specialist-to-Trainer Training |
|
Managing Projects |
|
Technology Management |
|
Developing a Strategic Training |
|
Program for Specialist |
|
Effective Technical Presentations |
|
Human Performance Improvement |
|
|
|
|
Personal Behavior & Skills |
|
|
|
|
Personal Effectiveness |
|
Interpersonal Effectiveness |
|
Assertive Communication |
|
Conducting Effective Meetings |
|
Effective Business Writing |
|
Front-Line Customer Relations |
|
Internal Customer Relations |
|
|
|
|
Organizational Development |
| |
|
Values Clarification |
|
Teambuilding |
|
Coaching and Counseling |
|
Managing Change |
|
|
Leadership |
| |
|
Basic Management Program |
|
Performance Management |
|
Mission-Vision-Values Formulation |
|
Strategic Planning |
|
|
|
|
|
